A Heart for Helping: Lorraine’s Path from the Classroom to the Community

When Lorraine Manning steps into the bustling corridors of the Bankstown Intensive English Centre (BIEC), there’s a sense of purpose about her. The former maths teacher, who once spent decades guiding Australian high school students through equations and problem-solving, is now doing something just as important – helping newly arrived refugee students take their first confident steps into a new life.

Lorraine’s journey to becoming a dedicated Mercy Works Connect volunteer began not with a plan, but with a heart for service and a belief in the transformative power of education.

“I really believe that education is the key to success in life,” she says. “So, helping young people achieve their best, especially when they’ve already faced so much, is something I care deeply about.”

Born and raised in Sydney, Lorraine’s roots are part Australian and part English, her father having immigrated to Australia in 1911. Though English is her native language, she also studied French, German, and Latin at school, and even picked up some Italian before a trip abroad. Her love of learning languages and cultures makes her a natural fit at BIEC, where students from countries like Syria, Afghanistan, Myanmar, and Sudan are learning English as they find their footing in a new country.

Lorraine first came to volunteering after retiring from a long and successful career in education. Her first job was as a librarian at the State Library, a role she took on after earning a science degree and winning a scholarship. But it wasn’t long before her passion for teaching took over. In the 1980s, she returned to university to become a qualified maths teacher, a profession she held until her retirement in 2010.

But Lorraine wasn’t ready to stop helping others.

“I started volunteering with Sudanese refugee students after I retired,” she recalls. “Then I worked with Syrian refugees at a private high school in Granville. Eventually, a friend encouraged me to join her at Bankstown IEC. She said it was a great place… and she was right.”

BIEC is a unique space, a dedicated intensive English centre within a high school, where newly arrived students spend up to four terms immersed in language learning. Lorraine quickly became a familiar face there, supporting classroom teachers and students alike, not just in English, but in maths too, her specialty.

Surrounded by teachers and support staff, Lorraine says “It is such a warm and inviting place. The students are delightful. They’re keen and really impressed that someone would come… for nothing… to help them settle into Australia. It’s a great place to work. I’d invite anyone to volunteer in the same way.”

The role Lorraine plays in helping with basic lessons, explaining tasks and encouraging students, may sound simple,  however is profoundly meaningful. Many of the young people she supports have come from traumatic backgrounds. For them, adjusting to a new country, a new school, and an unfamiliar language can feel overwhelming. But having someone like Lorraine in the classroom, week in and week out, offers stability and hope.

Ask Lorraine what brings her back every week, and she’ll smile warmly: “I get a lot of joy from working with the kids. Seeing them grow more confident, watching their language skills improve… it’s incredibly rewarding. And the staff here? They’re wonderful… cheerful, supportive, and completely dedicated to their students. It’s an honour to be part of it.”

Outside of volunteering, Lorraine leads a full and vibrant life. She enjoys knitting, quilting, and staying active by going to the gym. But it’s clear that volunteering has become more than just a hobby for her, it’s a calling.

At a time when Australia is celebrating National Volunteer Week with the theme Connecting Communities, Lorraine’s story is a shining example of what that really means. Through patience, compassion, and a willingness to give her time, she is helping young people build the foundation for a better future. And in doing so, she’s strengthening the very fabric of our community.

Her message to others thinking about volunteering is simple: “If you’ve got a little time and a lot of heart, this is one of the most meaningful things you can do. You don’t need to be a teacher. You just need to care.”

“A Lot!” Helen’s Impact in a Multilingual Classroom

Once a week, a subtle kind of magic happens in a brightly lit classroom at Dianella Primary School in Perth.

There, amid a swirl of phonics flashcards, sing-song days of the week, and children calling out answers in accents shaped by distant homelands, sits Helen, a woman with no formal teaching background, but a heart big enough to span continents.

Helen volunteers in a class in the school’s Intensive English Centre, a safe and supportive space – even more so for children newly arrived in Australia. Some of these students have lived in refugee camps. Others may have spent long stretches in transit or detention. Most arrive with little or no English. But they bring with them resilience, spirit, and a desire to belong. And for many, Helen is one of the first people in this country to help them feel that they do.

“I get so much joy from working with the kids,” Helen says simply, when asked why she keeps coming back.

And the kids? When asked recently what Helen does for them, the response was instantaneous, and unanimous.

“A lot!” said 14 young voices in perfect chorus.

Helen is part of the Mercy Works Connect WA program, a volunteer-driven initiative supporting refugee and asylum-seeker children in schools. While she never trained as a teacher, her impact is undeniable. Glenda, the classroom teacher she supports, puts it this way: “She deserves an honorary teaching degree.”

In the Reception class, Helen works with students from all over the world: Syria, Afghanistan, Iran, China, Vietnam, India, Bhutan. Their first languages include Arabic, Dari, Tamil, Cantonese, and Burmese. But what unites them is the challenge of navigating a new language and a new life.

Helen helps bridge that gap.

A typical morning with the students starts with learning the basics of everyday conversation: the days of the week, months, seasons, greetings. These simple words are steppingstones to confidence and connection. From there, the lessons shift to phonics, vocabulary-building, and reading practice – always with visual aids, physical movement, and patience woven throughout.

Helen moves between small groups or sits beside individuals who need extra support. She adapts in the moment, explaining things in ways that click for each student. Sometimes it’s drawing pictures. Sometimes it’s repeating a word until it feels like a friend.

“She just gets it,” says Glenda. “She knows when a child needs a hand, a smile, or a moment of encouragement. Her calm and consistency bring a sense of security to the room.”

But Helen’s role goes beyond language. By showing up, week after week, she offers something even more powerful: belonging. In a world that can feel overwhelming for newly arrived children, she is a steady, reassuring presence and someone who sees them not as their trauma or their broken English, but as bright, capable learners with stories worth hearing.

Helen reflects humbly on her work: “I feel the program is a very effective way of providing support to the students and the school. The Intensive English Centre staff are an amazing group of teachers, and it’s wonderful to be part of what they do.”

She’s not in it for recognition. She’s there because she knows, intuitively, what Mercy Works has always believed – that connection is everything.

Now in its 25th year, Mercy Works continues to stand beside some of the most vulnerable members of our community and volunteers like Helen are the heartbeat of that mission.

The children she supports may not remember the spelling drills or the worksheets in years to come. But they will remember her kindness, her encouragement, and the way her eyes lit up when they got something right. They’ll remember that someone cared enough to sit beside them as they found their footing in a new land.

Helen’s story is a quiet one. There are no grand speeches, no dramatic breakthroughs. Just the slow, steady work of building trust, week by week, word by word.

And sometimes, that’s exactly the kind of story we need.

Because what she does, and what all Mercy Works Connect volunteers do, is simple but extraordinary.

She shows up. She listens. She believes.

And to a classroom full of children finding their voices, that means a lot.

Click here to read more volunteer stories

A Morning a Week That Changed a Life: Michael and Jamal’s* Story


In 2018, Michael had just relocated to country Victoria with his wife for what was meant to be a temporary 12-month stay. A primary school teacher by background and a digital wellbeing educator by trade, Michael found himself with some extra time on his hands as he launched a new business. Wanting to use that time meaningfully, he turned to the local council website in search of volunteer opportunities. That’s where he discovered Mercy Works Connect and unknowingly, the start of a life-changing journey.

“I loved the idea of supporting a young person in a school setting,” Michael recalls. “It really resonated with me as an educator, and it was a way I could give back to the community in a very personal way.”

Michael was matched with Jamal, a bright, kind-hearted prep student whose family had migrated to Australia from South Sudan. Though born in Australia, Jamal faced significant challenges with reading and writing, and had been identified by his school as a student who would benefit from one-on-one support. Michael began visiting the school once a week to spend the morning with him.

That was six years ago. And despite moving cities twice, first to Melbourne and then to Sydney, Michael never stopped connecting with Jamal.

“Volunteering with Mercy Works Connect has been one of the most meaningful things I’ve done,” he says. “During the pandemic, the school helped facilitate weekly video calls so we could keep our sessions going. That continuity has made all the difference.”

Each weekly visit is structured around Jamal’s needs, both academic and emotional. Michael arrives at 8:50am, has a quick check-in with the teacher to understand what Jamal is working on, and then spends the next two hours together chatting, reading, writing, playing games, and helping Jamal stay engaged with his learning.

“We always start with a conversation,” says Michael. “How was his week? What were the highs and lows? Then we dive into whatever learning task he needs support with — reading, writing, sometimes maths. And we always make time for a brain break, usually kicking a soccer ball or shooting hoops. It’s about building trust as much as it is about literacy.”

That trust has paid off. Now in Grade 6, Jamal’s reading and writing have improved significantly, but more than that, his self-belief has grown.

“When we started, Jamal struggled to see himself as a capable learner,” Michael explains. “But over time, we’ve worked on building his confidence in the classroom, in friendships, and in how he carries himself. We talk a lot about problem-solving and navigating challenges. It’s been amazing to see that transformation.”

One of Michael’s proudest moments came recently when Jamal was preparing to deliver a leadership speech to his peers and teachers – something that would have been unthinkable just a few years earlier.

“We spent that morning practising his speech together,” Michael smiles. “He was nervous, but he did it. That was such a huge milestone, and it reminded me how powerful consistent encouragement can be.”

Jamal’s teachers have also acknowledged the difference that this one-on-one time has made. While the school offers its own small-group literacy interventions, the personalised and sustained support Michael provides through Mercy Works Connect adds a deeper layer of care.

It’s not just Jamal who’s benefited. Michael says the experience has impacted him just as deeply.

“I’ve learned so much from this journey… about patience, commitment, and how powerful showing up can be,” he says. “Volunteering doesn’t have to be a grand gesture. One morning a week can change someone’s life. It’s certainly changed mine.”

Now celebrating its 25th year, Mercy Works continues to connect volunteers like Michael with young people who need encouragement, support, and belief. Through programs like Mercy Works Connect and MPower, the organisation is helping vulnerable learners across Australia find their footing, their voice, and their potential.

For anyone considering volunteering, Michael offers simple advice: “Just start. You never know the difference one person can make — and the connection you’ll build could stay with you for a lifetime.”

*Names changed to protect identities.

Click here to read more volunteer stories

25 Years of Making a Difference in Communities Worldwide

‘The poor need help today, not next week.’
– Catherine McAuley. These words have been the guiding mantra for all who have contributed to Mercy Works since its inception. In 2025, we celebrate 25 years of Mercy in action and reflect on a legacy of service, innovation and dedication.


Since arriving in Australia in 1846, the Sisters of Mercy, alongside others inspired by Catherine McAuley’s vision, have committed themselves to walking with the most marginalised and vulnerable in society. In 1993, a desire to formalise this commitment led to the establishment of Mercy Overseas Aid. Recognising the need for clear principles to guide both national and international ministries, the organisation as we know it today, was renamed Mercy Works Inc. in April 2000.

Ailsa Mackinnon rsm, former Executive Director of Mercy Works recalls ‘In the beginning it was extremely difficult because we were so vulnerable financially but the work being done was magnificent. No government funding meant fundraising needed to have a solid commitment from foundations, private donors and importantly our Mercy schools, to ensure the mission was sustainable.’

By 2003, a Board of Directors was formed, and in 2004, Mercy Refugee Services was fully integrated into Mercy Works. As the number of programs with tax-deductible funding continued to grow, Mercy Works applied for Public Benevolent Institution status, transitioning to a Company Limited by Guarantee in July 2010.

‘We knew that we were making a difference. It was tangible. You could see it in people’s lives.’
– Ailsa Mackinnon

Celebrating ten years of Mercy Works in Goroka, PNG (2016).

From the onset Mercy Works aimed to evolve earlier works designed to improve social justice and selfreliance through education, health care and welfare programs. These grew to encompass 11 countries from Australia to Kenya, from Pakistan to Papua New Guinea (PNG) and from Peru to Timor-Leste. For Ailsa, ‘Mercy is a verb. It is action.

It is how you put your faith life into action.’ Projects included the installation of water systems in remote villages of Timor-Leste and PNG. Groups were formed to support and empower women, and advance maternal health outcomes, in Pakistan, Kenya and Peru. In Timor-Leste and PNG courses were offered to give women and men the skills required to find work to sustain themselves.

Keen effort was afforded to programs that focussed on elevating educational outcomes for people from a refugee or asylum seeker background in Australia, through the creation of Classroom Connect in 2008 (now called Mercy Works Connect). The mission to create educational opportunities extended to Pakistan with assistance to two schools, and Sudan where in partnership with other NGOs, Mercy Works built a hostel to house young female students attending secondary school. In PNG, hundreds of students benefitted from the Access to Tertiary Education Scholarship program.

Ailsa Mackinnon rsm, Ali, and Lorraine Phelan rsm (2016).

Ailsa believes ‘The turning point for Mercy Works was our partnership with local communities. That grassroots approach allowed us to design programs that truly met the needs of the people we served.

Former Board Chair, Kathleen Donnellon adds ‘For me it was that sense of bringing it back very firmly to mission all the time, making sure that the things that we were funding were in collaboration with the people that we were working with, whoever they might be, that it was really mission based in the sense that it was working towards sustainability for that community or that organisation.’

This is evident in the current work across Australia, PNG, Timor Leste, and the Philippines.

In Australia, Mercy Works partners with organisations like Baabayn Aboriginal Corporation to provide weekly gatherings for Indigenous mothers and children, Jtunga Wattyjara ‘Family Together’ is dedicated to advancing better outcomes for Indigenous women and families, and the Nallei Jerring Youth Leadership Program fosters leadership and self-identity among Aboriginal youth.

Mercy Works Connect supports child and adult students from a refugee or asylum seeker background with mentoring and academic assistance. Mercy Works also supports asylum seekers in Brisbane finding employment through the Romero Centre.

In partnership with the Diocese of Daru-Kiunga in PNG, Mercy Works supports West Papuan refugees and enhances living standards in Simbu Province through financial services, skills training, and crop production.

Mercy Works collaborates with the Hospitaller Sisters of Mercy in Timor Leste, to combat malnutrition in Maucatar, with a focus on pregnant women and children.

The Teresa Orsini Maternity Clinic plays a key role in improving health outcomes in this underserved region.

Alongside the Good Shepherd Home in The Philippines, Mercy Works supports survivors of gender-based violence, offering refugee, rehabilitation, and livelihood opportunities.

As we look to the future, we remain committed to further empowering these communities and building on the sustainable progress that has been made. Mercy Works Board Chair Joe Zabar’s aspiration is ‘I’m hoping that we have tilled the soil well enough so that the next generation coming through will be able to harness some of the gains that we’ve achieved and then springboard Mercy Works to even greater things in the next 25 years.’

Mercy Works began with a vision for a better world, and 25 years later, that vision is stronger than ever. From humble beginnings, the organisation continues to be a force for change. Joe concludes ‘We may have grown but we’re still a small organisation, and nimble, and I don’t think we’ll ever change that because it’s grassroots and it’s sustainable, in the sense that individuals can take control over their own lives. That’s our niche. We might be too small to change the world, but we can change the world for those we support.’

Mercy Works meets with the United Nations High Commissioner for Refugees in
Canberra (2024).

Mercy Works Leaders

Executive Officers
Helen Nolen rsm 2000 – 2003
Maryanne Loughry rsm 2004 – 2005
Rosemary Carroll rsm 2006 – 2011

Executive Directors
Ailsa Mackinnon rsm 2012 – 2018
Sally Bradley rsm 2019 – present

Board Chairs
Patricia Pak Poy rsm 2000 – 2002
Mary Densley rsm 2003 – 2007
Mary Duffy rsm, RIP 2008 – 2011
Berice Livermore rsm 2012 – 2017
Kathleen Donnellon 2018 – 2021
Joe Zabar 2022 – present

Helen Nolen rsm, Gaye Lennon rsm, and Armandina Gusmão Santos,
Consul General of Timor-Leste (2015).

Free Human Rights Classes for Refugees & Asylum Seekers

Are you new to Australia and want to better understand your rights and opportunities within the Australian legal system?

Mercy Works, DLA Piper and the Afghan Women Support Association are hosting a FREE 4-week course designed to help refugees and people seeking asylum gain the knowledge and confidence to thrive in their new home.

When: Fridays – 2, 9, 16, and 23 May 2025

Time: 12:30 PM – 3:00 PM

Cost: Absolutely FREE!

Lunch Provided.

 

What You Will Learn:

✅ Australia’s Legal and Government System

✅ Starting a Business in Australia

✅ Tenancy Rights – Know Your Housing Rights

✅ Human Rights in Australia

Limited seats available – Register now: https://forms.office.com/r/FEAEN1PraC?origin=lprLink
Contact us:
or call Samira Mashal Nawabi on 0434 121 766
Let’s build a confident, connected, and empowered community together!
Please share with friends, family, or anyone who might benefit

 

Afghan Women Support Association provides information, referral, and practical support to migrants and refugees from Afghanistan and other countries.

DLA Piper is a global law firm with offices in over 40 countries, advising businesses on a wide range of legal matters. DLA Piper’s pro bono mission is to pursue justice in our communities and around the world by advancing gender and racial equality, advocating for children, and combating hunger.

Mercy Works is the development arm of the Sisters of Mercy in Australia and Papua New Guinea. We partner with local communities and organisations in Australia, Papua New Guinea, Philippines and Timor-Leste to build capacity, dignity and self-reliance.

Easter Message – Weaving with Hope

This April, as we celebrate 25 years of Mercy Works, I am grateful to share this journey, and my Easter reflections of hope, with you.

I draw inspiration from a recent visit to our project in the remote mountainous area of Maucatar in Timor-Leste. Almost half the population of Maucatar live on less than US$2.15 per day. Life is challenging and malnutrition is prevalent. Yet the Timorese people I met, express great joy, resilience and gratitude.

Thanks to kind supporters, people like you, Mercy Works* launched a small but impactful initiative ‘the chicken and egg project’ six years ago. We provide families with nutrition through sustainable poultry farming. Today, it has expanded, reaching even more villages.

I met with Village Health Volunteers dedicated to improving basic health care. There is still an urgent need for clean water and sanitation – basic human rights. Mercy Works has installed a water tank in one school, and with your generosity, we hope to bring water and sanitation to more communities.

Income-generation projects are thriving – especially among women – raising chickens, farming fish, growing vegetables, and weaving. These endeavours provide dignity, self-sufficiency, and the means to support their families.

 

I hope you too are inspired by the people of Timor-Leste. If you would like to help vulnerable communities such as those living in Maucatar, please give now.

May Easter blessings of hope be with you and your family, and may God’s grace surround and uplift you.

With thanks,

Sally Bradley rsm
Executive Director

Open Letter to Major Parties On Upcoming Election – Don’t Use Divisive Rhetoric

Dear Prime Minister Albanese, Mr Dutton, Mr Littleproud and Mr Bandt,

Ahead of the coming federal election we are writing to you as organisations that support refugees and people seeking asylum in Australia.

As campaigning gets underway, we urge you to approach issues around people who have fled conflict and persecution with dignity and respect, protecting Australia’s proud multicultural society.

As the leaders of Australia’s major political parties, you hold immense power and influence insetting the political agenda and the topics and tone of the national conversation. Your choices have a real and significant impact on the people we support.

We acknowledge that immigration is an important and high profile subject that will be much discussed during the course of a federal election campaign.

Ensuring that this debate remains facts-based, compassionate, and informed by lived experience is vital to the wellbeing of refugees and people seeking asylum, many of whom continue to process the trauma that comes with fleeing conflict and persecution as they seek to rebuild their lives in Australia.

This begins with the fundamental truth that everyone has the right to seek asylum, regardless of how they arrive in Australia. Seeking asylum is a human right according to the Universal Declaration of Human Rights1 and the 1951 Refugee Convention. Australia is not only a signatory to both agreements but also helped to draft the Refugee Convention and played a significant role in bringing it into force.

At a time when trust in politicians, the media, and other institutions is waning, it is clearer than ever that the public value accuracy and truth. It is crucial that our politicians strive to maintain high standards and correct the record when they have shared incorrect information, whether intentionally or by mistake. To quote one person seeking asylum who has been supported by one of our organisations, “The media can cause confusion and unconscious bias among the audience. They should teach their audience that refugees are people who are also able to contribute massively”. It is also useful to note that bodies such as the Australian Press Council have previously stated that terms such as “illegal immigrants” or “illegals” may constitute a breach of their Standards of Practice.

Political debate – both during and outside election campaigns – has often seen people seeking asylum become the target of unacceptable rhetoric, often describing refugees and people seeking asylum in a degrading and hostile manner.

This is a poor reflection on how Australia is perceived internationally and undermines our proud record as a truly multicultural nation and as a leader in refugee resettlement and protection principles.

In a changing Australia, messages that demonise refugees and people seeking asylum will no longer wash. Recent polling by Redbridge found that a majority of Australians expect the federal government to take a fair and humane approach to refugees and people seeking asylum.

Refugees and people seeking asylum are human beings. They are people who often have been made vulnerable, having experienced immense trauma, but are also resilient and make important contributions to Australia as members of our communities, from workforce participation to volunteering and civic engagement.

As the federal election campaign gets underway, we call on you to show the moral leadership required to lead the country, in doing so treating refugees and people seeking asylum with compassion, dignity, and respect.

Yours sincerely,

Frances Rush OAM – CEO, Asylum Seekers Centre

Paul Power – CEO, Refugee Council of Australia

Alopi Latukefu – Director, Edmund Rice Centre for Justice and Community Education

Dr Angela Argent – CEO, St Francis Social Services

Mayor Cr Jim Memeti – Chair, Mayoral and Councillor Taskforce Supporting People Seeking Asylum

Karen Dare – CEO, Community Queensland

Josephine Rechichi – Acting Country Director, Jesuit Refugee Service (JRS) Australia

Dr Yirga Gelaw Woldeyes – Director, Centre for Human Rights Education

Gai Walker – Managing Director, SCALES Community Legal Centre

Suha Ali – Chief Executive Officer, Centre for Asylum Seekers, Refugees and Detainees

Zaki Haidari – Strategic Campaigner for Refugee Rights, Amnesty International Australia

Dr Caroline Fleay – CEO, Social Change Institute

Aleem Ali – CEO, Welcoming Australia

Ian Rintoul – Coordinator, Refugee Action Coalition Sydney

Sr. Sally Bradley RSM – Executive Director, Mercy Works

Alison Battisson – Director Principal, Human Rights for All

Fr. Petr Smith – Promoter of Peace and Justice, Justice and Peace Office of the Sydney Archdiocese

Dr Julie Macken – Catholics for Refugees

Brigid Arthur AO – Coordinator, Brigidine Asylum Seekers Project

Dr David Glanz – Refugee Action Collective Victoria

Emeritus Professor John Minns – Convenor, Refugee Action Campaign, Canberra

The Rev’d. Dr. D. Paul Dalzell – President, Rural Australians for Refugees

Geraldine Moore – President, Bayside Refugee Advocacy and Support Association

Elizabeth Stone – General Secretary, National Council of Churches in Australia

Kathie Herbert – Chairperson, Blue Mountains Refugee Support Group

Shabnam Safar – Chair, National Refugee-led Advisory and Advocacy Group

Violet Roumeliotis – CEO, Settlement Services International (SSI)

Marilyn Leeks – President, Northern Rivers for Refugees

Janet Joss and Dr Margaret Browne – Co-chairs, Grandmothers for Refugees

Dulce Munoz – National Convener, Mums4Refugees

Toby oConnor – CEO, St Vincent de Paul Society

Moira Boyle – Volunteer Co-ordinator, Dignity Project

Marie Hapke – Convenor, Refugee Advocacy Network

Joy Connor and Lisa Wriley – Co-Leaders of the Wellspring Community of AustraliaJamila Padhee – National Coordinator, FASSTT (Forum of Australian Services for Survivors of Torture and Trauma)

Christine Castley – CEO, Multicultural Australia

Mirsia Bunjaku, CEO, Australian Migrant Resource Centre (AMRC)

Building Pathways to Employment for People Seeking Asylum.

Recently, Farid Ghalib, Mercy Work’s Refugee Projects Senior Coordinator visited the Romero Centre in Brisbane. Mercy Works partners with the Romero Center to run the Gateways to Employment program, which has made a significant impact over the past year—helping 62 new people (47 women and 15 men) to secure employment and achieve financial independence.

At Mercy Works, we firmly believe that meaningful partnerships are key to creating lasting change. Our collaboration with the Romero Centre has allowed us to extend our reach and provide essential support to people seeking asylum as they navigate their new lives in Australia.

Key Outcomes of the Program:

✅ Increased confidence and skills—Empowering individuals, especially women, to actively participate in social and community life.

✅ Sustainable employment pathways—Providing long-term, meaningful job opportunities.

✅ Support for Bilingual Tutors—Enhancing their skills and workforce experience in Australia.

✅ Empowerment & self-efficacy—Fostering independence, resilience, and determination.

✅ Financial independence—Helping individuals secure stable employment and become self-sufficient.

✅ Improved communication skills—Facilitating integration and adaptability.

This work is more than just employment—it’s about dignity, opportunity, and inclusion. We are deeply inspired by the resilience of the individuals we support.

Thank you to all the generous supporters who help to fund this program including Colliers Charitable Foundation, Religious of Queensland and Siganto Foundation.

Flooding Delays Kiunga Livelihoods Project but Progress Continues

 

Memeyok village and program staff in front of a newly installed water tank funded by Mercy Works donors.

As earlier reported by Mercy Works in mid-2024, three months of continuous rainfall in Papua New Guinea’s remote Western Province caused severe flooding and damage. Communities that Mercy Works is currently partnering with on the Kiunga Livelihoods project, were severely affected. The floods isolated and displaced villages, washed out roads and destroyed food sources such as vegetable gardens. In response, Mercy Works and kind supporters provided emergency famine relief.

The rollout of the Kiunga Livelihoods Project was delayed by two months due to the flooding. Prior to the floods, the project was already facing challenges related to the remoteness of the villages, e.g. communication difficulties between visits and the impact of the heavy rains on travel. The flooding further disrupted efforts to bring the project back on schedule, especially in relation to the installation of critical water tanks in local villages.

Despite these difficulties, two water tanks were successfully transported via the swollen river and are now in place, though they still require minor parts and plumbing work to become operational. The installation of two additional tanks has been delayed by heavy rainfall and vehicle breakdowns, but the project team is working closely with a local parish priest and using a tractor to complete this task.

Water levels remain high, which has stalled other key activities such as the Community Led Total Sanitation (CLTS) initiative. However, efforts to resolve these issues, including the recruitment of a trainer, are underway. In the meantime, the focus on livelihoods continues with the distribution of banana seeds to border villages, ensuring some progress despite the adverse conditions. Completion of the first water tanks remains the immediate priority.

Women from Memeyok Village joyously carry their new water tank from the Fly River into their village for installation.

 

Related Stories:

Famine Relief In West Papua New Guinea. July 2024.