How to Help


One of the greatest gifts you can give is your time.

“I’ve met some really nice people and it’s kept me involved in education. Life’s been good to me and there is a satisfaction in giving back.”

Stuart Robinson, Mercy Connect Volunteer


Our volunteers are vital to the ongoing success of our domestic projects. They help us reach more refugee and indigenous individuals around Australia and make a lasting impact on their lives.

We have ongoing volunteer opportunities for the following projects:

  • Mercy Connect (Ballarat, Bendigo, Melbourne, Sydney, Perth)
  • Mercy House of Welcome (Kilburn, South Australia)

Volunteering for Mercy Connect – a rewarding challenge that makes a real difference
If you’re based in Sydney, Melbourne, Ballarat, Bendigo or Perth and have previous experience in an educational setting, consider volunteering for Mercy Connect.

Each volunteer is assigned to work with an individual or small group of refugee students in a school.

You’ll play a role in overcoming racism in Australia and in breaking down cross-cultural barriers.

You’ll meet new people, share ideas and receive ongoing support from the Project Co-ordinator, In-school Co-ordinator and other volunteers.

Your role

  • Working with refugee students under teacher guidance and direction, providing literacy and numeracy support
  • Guiding students in assessments/assignments
  • Assisting students in interpreting teacher instructions and questions
  • Helping students to understand Australian culture and systems


  • An interest in the educational needs of refugee students
  • Appreciation of and sensitivity to different cultures
  • Previous experience in an educational setting
  • A flexible time schedule
  • An easy-going, open-minded, friendly and resourceful personality
  • Ability to attend training sessions and make a commitment to volunteer for a minimum of 12 months for three hours per week
  • Commitment to attend volunteer evening seminars

How to apply

Download the job description below along with the application form.
Please read them carefully and decide if you wish to apply.
All volunteers are required to attend a two-day training session and must agree to a minimum of 3 hours a week for one school year.

Job Description (pdf)

Mercy Connect Application Form: Sydney, Ballarat, Bendigo and Melbourne

Mercy Connect Perth: Application Form


For more information please contact:


Coordinator, Mercy Connect Sydney
Phone: (02) 9564 1911


Coordinator Mercy Connect Melbourne
Phone: (03) 9326 1895


Coordinator Mercy Connect Ballarat
Phone: 0417 624 330


Coordinator Mercy Connect Bendigo
Phone: 0417 624 330


Coordinator Mercy Connect Perth

Mercy House of Welcome, Adelaide

Our Mercy House of Welcome is based in the Adelaide suburb of Kilburn and acts as a space for asylum seekers to access support services and break down isolation. Volunteers can get involved in a number of activities to help newly arrived asylum seekers such as:

  • Teaching English
  • Assisting with excursions and social activities designed to help individuals and families in the early stages of resettlement
  • Engaging with mothers and children in a playgroup setting and helping to coordinate children’s activities

You’ll play a role in overcoming racism in Australia and in breaking down cross-cultural barriers while also helping some of the most vulnerable and marginalised people in our society today.

You’ll also meet new people, share ideas and receive ongoing support from the Project Co-ordinators and other volunteers.

You will need to commit to a minimum of three hours per week or negotiated hours Monday to Thursday between the hours of 9.30 – 4.30pm.

Please download an application form here or for more information contact Meredyth or Emma on 0434 450 666 or by email on

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